We offer free email support for our mHome products. We strive to answer all emails in a timely manner. For simple issues,
our turn around time is typically 1-3 business days. For issues that required detailed analysis (e.g., review of log files), please allow 5-10
business days. To ensure that we can respond effectively to your inquiries, use this
guide to
send us the information we need to support you. Insufficient
or improper information about your problem can affect our
response.
Visit our support forum
to learn and discuss mHome products. The forum is a great
resource for self-help support.
For additional support options including telephone support, remote connection support, accelerated product features/enhancements, please contact
sales@embeddedautomation.com
to get more information.
